This weeks question is more of a general discussion topic, which I would be very interested in hearing peoples opinions.
As a consultant I am often asked to find a quick win, either to demonstrate a teams capability or to get executive buy in. To do this I have a number of tricks/tactics that can often flush out a small amount of revenue loss.
I’d like to know, how other people deal with this type of request
Entries (RSS)
October 8th, 2008 at 3:03 pm
I’m going to leave this weeks question open for another week – as I would like to see other consultants approaches.
October 10th, 2008 at 11:04 am
I am intrigued by the lack of response to this question! Perhaps it would be worth revealing them one by one, rather than all at once? :-)
By the time I am usually involved in a project, it has usually passed the business justification stage… so my answers are probably not very “quick” as they involve certain access/processes to be in place already.
So what tools do you have available to you? Do you have access to CDRs? I assume you have access to the billing system. Are you able to request data from switch engineers?
The quickest wins I can think of are:
o checking for CDR generation flags in the switch config
o billing report on accounts with no usage for the last 3 months
…. anybody want to add some more?