From time to time I get asked what the purpose of talkRA is. It can be hard to explain. All of the authors want to improve the discipline of revenue assurance, revenue management, business intelligence and fraud management, but that takes more than what we are trying to do on this site. We are not trying to compete with the many organizations already working to improve those fields. In a democracy, one way to promote change and improvement is to form an association of like-minded people with a common agenda. We are not trying to be a group of like-minded people; we embrace and encourage the communication of different points of view, even if we personally disagree with them. Another important element of an effective democracy is the freedom to express a point of view, and have it heard by others. That is how we are trying to help. If everybody shouts at once, then nobody gets heard, so we are offering a limited group of people the opportunity to get their views heard by everyone working in the field, all around the world. To help explain the purpose of talkRA, I have put together a mission statement, which you can read here. If you want to make an observation about the mission statement, I suggest you comment on this post. However, I will warn you of one thing: talkRA’s mission is to encourage debate, and that part of its mission is not open to debate… ;)

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