Atul Jain, CEO of TEOCO, modestly says his firm is not a player in the revenue assurance market. But TEOCO’s purchase of AIRCOM, experts in Radio Access Network optimization, highlights the way to connect assurance of the back office to the frontline of customer experience and revenue generation. To discover more, read my new post for Billing Views.
Eric Priezkalns is a co-founder of talkRA. He is a widely recognized expert on risk management and business assurance for communications providers. After a successful full-time career, Eric now splits his time between occasional consulting projects for trusted customers, and his many other passions. Eric was Director of Risk Management for Qatar Telecom and he has also worked as an employee and/or consultant to Cable & Wireless Group, T-Mobile UK, BSkyB, Worldcom UK, and Nawras, as well as advising various software developers and system integrators.
CNN reports that US mobile carriers are obstructing manufacturers’ attempts to implement a ‘kill switch’ for their smartphones. The aim of a kill switch is to render a phone inoperable if the rightful owner no longer has possession, hence discouraging theft. The implementation of kill switches is being promoted by a number of state attorneys, under the collective campaign banner of Secure Our Smartphones. However, CNN’s reporters suggest that a kill switch feature might indirectly hurt telco profits, by lowering demand for handset insurance.
Bitcoin, the virtual currency, is the most underestimated threat to the mobile industry. To find out why, and how it has something to do with Jackie Chan, the US Senate, boom and bust, a Nobel laureate and China Telecom, read my latest article for Billing Views.