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	<title>talkRA</title>
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	<description>News and views from the world of revenue assurance</description>
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	<itunes:summary>If you want to stay up to date with what is happening in revenue assurance, you came to the right place.  talkRA is the podcast and website for people interested in revenue assurance news and views.  We cover revenue assurance, revenue management, data integrity and fraud management for telecommunications network operators, electronic communications service providers, and other industries as well.  

Our contributors are experts in their respective fields, and come from all around the world.  They are genuine and experienced practitioners, selected as amongst the best and more interesting exponents of revenue assurance.  Everybody in the talkRA team has extensive hands-on experience from working in the industry.  Between them, they cover the full range of roles - everything from RA Directors in telcos and freelance business consultants to entrepreneurs and software developers.  

Founded by RA veterans Eric Priezkalns and Matt Clark, talkRA quickly established itself as the most popular website for people wanting to find out what is happening in revenue assurance and related fields.  Since 2006, Eric has written hundreds of entertaining and informative blogs about RA.  In 2008, the formation of talkRA saw Eric joined by a first-class team of collaborators, all wanting to take their discussions beyond the remits of traditional conferences and members-only clubs.  The talkRA podcast contains exclusive material including interviews with key personalities and topical debates with panels involving participants from around the globe.  Eric Priezkalns, well-known RA consultant and commentator, is the host.  

The mission of talkRA is simple.  talkRA is dedicated to promoting the development of the practice of revenue assurance, fraud management, revenue management and business intelligence in telecommunications service providers and other industries.  It provides a platform for thought leaders, allowing them to communicate and exchange ideas without imposing any limitations based on employment or affiliations.  Members of the talkRA team are invited to join based on their personal track record in pushing the boundaries of knowledge and freely sharing their insights with peers.  We will regularly review the mix of opinions held by talkRA members, and where necessary will seek to recruit in order to represent a fair balance of opinions held by the wider community of practitioners.  

The podcast is an extension of the content provided at talkRA.com.  All opinions represented are those of the individuals who contribute them, as talkRA has no official opinion.  talkRA provides a common ground for debate and may be used by team members to promote unconventional or unorthodox points of view.  In lieu of academic rigour, it is hoped that this free expression of opinions will help industry bodies like the TM Forum (also known as the TMF and formerly known as the Telemanagement Forum), the various groups dedicated to interworking, regulation and fraud prevention like the International Telecommunication Union (ITU) and the European Telecommunications Network Operators&#039; Association (ETNO), and training companies like the Billing College and the RA Academy/Global Revenue Assurance Professionals&#039; Association (GRAPA) to consider all perspectives before reaching decisions that will affect RA practitioners.  

At present, talkRA&#039;s website and podcast is owned and paid for by Revenue Protect Limited, the consulting business of Eric Priezkalns.  In future we would like to make the site self-financing.  Until that becomes practical, we will make our best efforts to support good governance by being transparent.  Information about the ownership and finances of talkRA is presented at http://talkra.com/who-is-behind-talkra-and-who-pays-for-it and a full list of members of the talkRA team is available at the home page of http://talkra.com.</itunes:summary>
	<itunes:author>Eric Priezkalns and the talkRA team</itunes:author>
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		<itunes:name>Eric Priezkalns and the talkRA team</itunes:name>
		<itunes:email>eric.priezkalns@revenueprotect.com</itunes:email>
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	<managingEditor>eric.priezkalns@revenueprotect.com (Eric Priezkalns and the talkRA team)</managingEditor>
	<copyright>talkRA</copyright>
	<itunes:subtitle>The podcast for revenue assurance news and views</itunes:subtitle>
	<itunes:keywords>talkrevenueassurance, takRA, torkra, revenueprotect, talk-ra, tallra, talra, tolkra, tolra, talkara, talcra, talckra</itunes:keywords>
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		<item>
		<title>Scary Numbers! or is it??</title>
		<link>http://talkra.com/archives/3934</link>
		<comments>http://talkra.com/archives/3934#comments</comments>
		<pubDate>Thu, 17 May 2012 02:10:16 +0000</pubDate>
		<dc:creator>Moinak Banerjee</dc:creator>
				<category><![CDATA[Opinion]]></category>

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		<description><![CDATA[Reaping benefit of having news feeds from Google on key words, I get to know a lot of publications on revenue management across the globe. So Thanks to Google, this article here caught my attention &#8212; almost instantly! &#8220;Mobile network operators face losing $300 billion due to fraud and billing error&#8220;&#8211; so says the heading. [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Ghana to Audit International Revenues</title>
		<link>http://talkra.com/archives/3907</link>
		<comments>http://talkra.com/archives/3907#comments</comments>
		<pubDate>Tue, 15 May 2012 05:00:34 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://talkra.com/?p=3907</guid>
		<description><![CDATA[The National Communication Authority (NCA) of Ghana has announced it will conduct revenue assurance audits based on CDRs provided by the country&#8217;s six telecoms operators; you can read more from ITWeb Africa. NCA&#8217;s motive is straightforward: they want to check the government is receiving all the tax that should be levied on international calls. Joshua [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>New Business Assurance Journal Launched</title>
		<link>http://talkra.com/archives/3898</link>
		<comments>http://talkra.com/archives/3898#comments</comments>
		<pubDate>Thu, 10 May 2012 08:40:53 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://talkra.com/?p=3898</guid>
		<description><![CDATA[Dan Baker, telecoms researcher and good friend to talkRA, has launched a hotly-anticipated online magazine, the Black Swan Telecom Journal, dedicated to the topic of business assurance. Packed full of content, the journal promises to concentrate on professional learning through case studies, how-to advice, and commentaries about industry trends and practices. Dan is stepping into [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Seeing the Big Picture for Benefits Analysis</title>
		<link>http://talkra.com/archives/3610</link>
		<comments>http://talkra.com/archives/3610#comments</comments>
		<pubDate>Mon, 07 May 2012 05:00:00 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[Opinion]]></category>

		<guid isPermaLink="false">http://talkra.com/?p=3610</guid>
		<description><![CDATA[Most of you will have heard of the US Government. As an organization, they are responsible for decisions like how much to spend on stopping other countries from invading the USA, deciding how much to spend on preventing deaths from industrial pollution, and deciding how much to spend on public infrastructure that will be used [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>WeDo buys Connectiv</title>
		<link>http://talkra.com/archives/3892</link>
		<comments>http://talkra.com/archives/3892#comments</comments>
		<pubDate>Wed, 02 May 2012 05:00:06 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[M&A]]></category>
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://talkra.com/?p=3892</guid>
		<description><![CDATA[WeDo, the Portuguese revenue assurance vendor, has announced the purchase of Connectiv Solutions, US providers of cost management and network efficiency tools; see the press release here. The purchase price was not disclosed. Although details are limited, WeDo&#8217;s intentions are clear: they will consolidate their position as one of a few truly global players in [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>FICO Patents &#8216;Revenue Assurance Analytics&#8217;</title>
		<link>http://talkra.com/archives/3840</link>
		<comments>http://talkra.com/archives/3840#comments</comments>
		<pubDate>Mon, 30 Apr 2012 05:00:09 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://talkra.com/?p=3840</guid>
		<description><![CDATA[Every month sees new battles waged over who owns the intellectual property rights to new technologies. Now it seems like the the battleground might extend to revenue assurance. This April, US vendor FICO (the rebranded name of Fair Isaac Corporation) obtained a US patent for &#8216;revenue assurance analytics&#8217;; see here. The description of the patent [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>&#8220;People eat more when You give them bigger containers&#8221;</title>
		<link>http://talkra.com/archives/3886</link>
		<comments>http://talkra.com/archives/3886#comments</comments>
		<pubDate>Thu, 26 Apr 2012 10:58:52 +0000</pubDate>
		<dc:creator>Moinak Banerjee</dc:creator>
				<category><![CDATA[Opinion]]></category>

		<guid isPermaLink="false">http://talkra.com/?p=3886</guid>
		<description><![CDATA[I lifted this title for the post directly lifted from the book &#8216;Switch&#8217;, because there could not be a better way to start the last part of the three posts on an overview of &#8220;Customer Experience Management&#8221; I had been writing. The other two parts were :(1) A further step ahead with Customer Experience Management [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Open Source RA with Lionel Griache</title>
		<link>http://talkra.com/archives/3867</link>
		<comments>http://talkra.com/archives/3867#comments</comments>
		<pubDate>Mon, 23 Apr 2012 05:00:43 +0000</pubDate>
		<dc:creator>Eric</dc:creator>
				<category><![CDATA[Interviews]]></category>

		<guid isPermaLink="false">http://talkra.com/?p=3867</guid>
		<description><![CDATA[Open source revenue assurance? It has long been a popular discussion topic in RA circles, but there was only one problem: nobody had actually written any open source code. It was a perennial good idea where everyone was waiting for someone else to do it. Now Lionel Griache, a senior consultant in the billing and [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Challenges to mitigate in the New Age of Customer Experience with ‘connected’ applications</title>
		<link>http://talkra.com/archives/3816</link>
		<comments>http://talkra.com/archives/3816#comments</comments>
		<pubDate>Thu, 19 Apr 2012 04:04:29 +0000</pubDate>
		<dc:creator>Moinak Banerjee</dc:creator>
				<category><![CDATA[Opinion]]></category>

		<guid isPermaLink="false">http://talkra.com/?p=3816</guid>
		<description><![CDATA[The buzz word for the immediate next future is “the internet of things” where appliances are all inter-connected in one large network. Today we talk of smart phones, but soon enough we would be living in a reality of smart-ACs, smart-refrigerators and so on. Such ‘connected’ appliances and applications is definitely bound to make lives [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Time for disruption?</title>
		<link>http://talkra.com/archives/3882</link>
		<comments>http://talkra.com/archives/3882#comments</comments>
		<pubDate>Wed, 18 Apr 2012 02:40:29 +0000</pubDate>
		<dc:creator>Mike Willett</dc:creator>
				<category><![CDATA[Opinion]]></category>

		<guid isPermaLink="false">http://talkra.com/?p=3882</guid>
		<description><![CDATA[Back in the late 90s and early 00s, when Revenue Assurance officially acquired the title of &#8220;buzzword&#8221;, the industry was awash with innovation, crazy ideas and possessed a real edginess. Every different person you spoke to had found a new way that a telco could lose money, and chances are that you would never have [...]]]></description>
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		<slash:comments>0</slash:comments>
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